Terms & Conditions

NOTE: USE OF THE SERVICES REQUIRES CONSUMERS TO ARBITRATE CERTAIN DISPUTES AND CLAIMS WITH US AND LIMITS THE MANNER. ALL SECTIONS OF THESE TERMS OF USE THAT, BY THEIR NATURE, SHOULD SURVIVE TERMINATION WILL SURVIVE TERMINATION, INCLUDING, WITHOUT LIMITATION, THE SECTIONS ENTITLED USER CONTENT, INDEMNITY, DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY, AND GENERAL.

Effective date

The Effective Date of these Terms of Service is October 1, 2025.

Introduction

TETON ELECTRONICS, its products, and brand (“TETON ELECTRONICS,” “We,” “Us,” or “Our”) may provide you with access to products, mobile applications, software, websites, and related services (collectively, the “Services”), including the TETON ELECTRONICS Portable ECG device and its companion mobile applications. The Services are provided subject to the following terms and conditions (“Terms”).

By accessing or using the Services, you agree to these Terms. Please read them carefully. These Terms supersede any prior agreements or earlier versions of terms between you and TETON ELECTRONICS regarding the use of the Services.

These Terms govern your use of and access to the Services, including client software, mobile applications, and websites, provided by TETON ELECTRONICS. Our Privacy Policy explains how we collect, store, and use your information, while our Acceptable Use Policy outlines your responsibilities when using the Services. If you do not agree to these Terms, you are not authorized to access or use the Services or purchase any products or services from TETON ELECTRONICS.

By registering for, accessing, or using the Services, or by purchasing any products or services from TETON ELECTRONICS, you are deemed to accept these Terms and agree to be bound by this legally binding contract. Your continued use of the Services constitutes ongoing acceptance of these Terms, which may be modified from time to time by TETON ELECTRONICS.

By using the Services or purchasing products from the TETON ELECTRONICS Store, including the Portable ECG device, you acknowledge, accept, and agree to all provisions of the Privacy Policy, including, without limitation, the collection, use, and handling of your health and personal information as described therein.

Parties to the Agreement

You are one party to this contract. Except as otherwise stated herein, if you reside in Bangladesh, the other party to this contract is TETON PRIVATE LTD. and if you reside in the U.S.A the other party is TETON ELECTRONICS INC. The party to this contract may differ according to regional legal representation and the entity providing the Services to you may vary depending on your location

Use of Services

The ECG device is intended for informational and wellness purposes only.
The device uses AI-based algorithms to analyze ECG data and may provide indications or predictions of possible health risks.
The Services are not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider for medical concerns.
You must be at least 18 years old to use the Services.

User Responsibilities

You agree to use the device only for personal, non-commercial purposes.
You are responsible for maintaining your device, mobile application, and any related login credentials.
You agree not to misuse, reverse-engineer, or modify the software or hardware.

Intellectual Property

All software, algorithms, firmware, hardware designs, mobile applications, documentation, and related content provided with or through the Portable ECG Device and associated Services are the exclusive property of TETON ELECTRONICS and are protected under applicable copyright, trademark, patent, and other intellectual property laws in the United States and internationally.

You are granted a limited, non-exclusive, non-transferable, revocable license to use the Services strictly for your personal, non-commercial purposes, and solely in accordance with these Terms. This license does not convey any ownership rights or title in the Services, device, software, or intellectual property of TETON ELECTRONICS.

These Terms do not grant you any right, title, or interest in the Services, in the content of others provided through the Services, or in any of TETON ELECTRONICS’ trademarks, trade names, logos, or other brand features. Any unauthorized use of such intellectual property is strictly prohibited.

All content made available through the Services, including but not limited to applications, AI-driven analysis outputs, software, algorithms, graphics, articles, data visualizations, text, images, and user submissions, is the property of TETON ELECTRONICS and is protected by U.S. and international copyright laws, as well as other applicable intellectual property laws.

You understand and agree that TETON ELECTRONICS retains all rights, title, and interest in and to the Services and all associated intellectual property, whether registered or unregistered.

We welcome your feedback, comments, and suggestions to improve the Services. However, you acknowledge and agree that TETON ELECTRONICS may use such feedback freely and without obligation to you, including for the development, improvement, and marketing of new products or Services.

Disclaimer of Medical Liability

You expressly understand and agree that the Services, including the Portable ECG Device, its AI-driven predictive features, mobile applications, software, and all related materials, are provided for informational and wellness purposes only. The Services do not constitute medical advice and are not intended to be a substitute for professional medical judgment, diagnosis, or treatment.

Reliance on any information, prediction, or insight provided by the Services is solely at your own risk. While the Services are designed to analyze ECG signals and may provide alerts or predictive outputs regarding potential health risks, such outputs are probabilistic in nature and may not be fully accurate, complete, or reliable. The Services are not a replacement for consultation with a qualified healthcare professional.

Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition, diagnosis, or treatment plan. Never disregard professional medical advice, delay in seeking it, or make health-related decisions based on information provided by the Services, including any results generated by the Portable ECG Device or its AI features.

If you believe you may be experiencing a medical emergency, immediately call your physician, emergency medical services, or the appropriate emergency number in your jurisdiction.

You acknowledge and agree that, to the fullest extent permitted by law, TETON ELECTRONICS shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or related to your reliance on the Services, the device, AI-generated insights, or any associated materials.

By using the Services, you assume full responsibility for your health-related decisions and agree that the Portable ECG Device is intended only as a supplemental tool for personal awareness and not as a substitute for professional medical expertise.

Descriptions and Updates

TETON ELECTRONICS endeavors to be as accurate as possible in providing descriptions of the Services, including product specifications, AI analysis outputs, and related documentation. However, TETON ELECTRONICS does not warrant that any such descriptions, predictions, or information will be accurate, complete, reliable, current, or error-free.

The Services are subject to ongoing development and enhancement. TETON ELECTRONICS reserves the right, at its sole discretion and without prior notice, to:

Modify or update the Services, including any algorithms, software, or features.
Suspend or discontinue the Services, in whole or in part.
Impose or remove limitations on the use of the Services.
Restrict access to certain features, data storage capacities, or compatibility with hardware and third-party services.

You acknowledge that certain changes to the Services may render hardware devices, third-party integrations, user configurations, or software setups partially or entirely inoperable. TETON ELECTRONICS shall not be held liable for any such results.

Your continued use of the Services following any such changes shall constitute your acceptance of the modifications.

Limitation of Liability

You acknowledge and agree that various actions by TETON ELECTRONICS may impair or prevent you from accessing your information or using the Services at certain times and/or in the same manner, either temporarily or permanently. You further agree that TETON ELECTRONICS bears no responsibility or liability for any such actions or results, including, without limitation, the deletion of, corruption of, or failure to make available to you any of your information.

You agree that TETON ELECTRONICS shall not be liable to you, or to any third party, for any modification, suspension, or discontinuance of any part of the Services.

The Services, including the Portable ECG Device, AI-based predictive features, and companion mobile applications, are provided “AS IS” and with all faults. To the fullest extent permitted by law, TETON ELECTRONICS, on behalf of itself and its licensors and suppliers, expressly disclaims all warranties, whether express or implied, arising by operation of law or otherwise. These include, without limitation, implied warranties of merchantability, fitness for a particular purpose, non-infringement, no encumbrance, or title, as well as any warranties arising from usage, course of dealing, or trade practice.

Neither TETON ELECTRONICS nor its licensors or suppliers warrants that the Services will meet your requirements, nor that operation of the Services will be uninterrupted, timely, secure, or error-free. TETON ELECTRONICS does not warrant that the Services, information, predictive results, content, materials, products (including software), or electronic communications sent from TETON ELECTRONICS are free of viruses, malware, or other harmful components.

To the maximum extent permitted by law, TETON ELECTRONICS will not be liable for damages of any kind arising from the use of, or inability to use, the Services, information, content, materials, or products, unless otherwise expressly specified in writing. TETON ELECTRONICS disclaims all implied liability for damages, including, without limitation, mistakes, omissions, interruptions, delays, errors, misrepresentations, or failures in providing Services, whether caused by acts of commission, omission, negligence, or otherwise.

TETON ELECTRONICS, along with its licensors and suppliers, shall not be liable for any claims arising from your use of the Services, including any indirect, incidental, special, consequential, exemplary, or punitive damages (including, without limitation, damages for lost profits, lost data, loss of goodwill, or lost revenues), whether caused by the acts or omissions of TETON ELECTRONICS, its affiliates, its users, or their agents or representatives.

This limitation applies regardless of whether such damages are alleged to arise from breach of contract, tort, negligence, product liability, or any other legal theory.

You agree that this limitation of liability represents a reasonable allocation of risk and forms a fundamental element of the basis of the bargain between you and TETON ELECTRONICS. The Services would not be provided without such limitations.

Mobile Application

TETON ELECTRONICS may make mobile applications available for use in connection with the Portable ECG Device and its Services. To use a Mobile Application, you must have a compatible mobile device. TETON ELECTRONICS does not warrant that any Mobile Application made available to you will be compatible with your specific mobile device or operating system.

TETON ELECTRONICS hereby grants you a limited, non-exclusive, non-transferable, revocable license to install and use an object code copy of the Mobile Application on one mobile device owned or leased solely by you, for your personal and non-commercial use.

You may not:

Modify, disassemble, decompile, or reverse engineer the Mobile Application, except to the extent such restriction is expressly prohibited by applicable law;
Rent, lease, loan, resell, sublicense, distribute, or otherwise transfer the Mobile Application to any third party, or use the Mobile Application to provide time-sharing or similar services for any third party;
Make copies of the Mobile Application;
Remove, circumvent, disable, damage, or otherwise interfere with security-related features of the Mobile Application, features that prevent or restrict use or copying of any content accessible through the Mobile Application, or features that enforce limitations on use of the Mobile Application; or
Delete or alter copyright, trademark, or other proprietary rights notices included in or associated with the Mobile Application.

You acknowledge that TETON ELECTRONICS may, from time to time, issue upgraded versions of the Mobile Application, and may automatically electronically upgrade the version of the Mobile Application installed on your mobile device. You consent to such automatic upgrading, and agree that these Terms will govern all such upgrades.

The foregoing license grant does not constitute a sale of the Mobile Application or any copy thereof, and TETON ELECTRONICS and its third-party licensors or suppliers retain all rights, title, and interest in and to the Mobile Application (and any copy of the Mobile Application) made available to you.

Standard carrier data charges may apply to your use of the Mobile Application.

Software and Updates

TETON ELECTRONICS may, from time to time, provide software updates intended to improve performance, enhance security, increase stability, correct errors, or improve the accuracy of the AI-driven predictive features of the Services. By using the Services, you acknowledge and agree to receive such updates automatically, without further notice or additional consent. These updates may include bug fixes, patches, enhanced features, upgraded modules, or entirely new versions of the software.

In certain circumstances, including but not limited to regulatory compliance, security vulnerabilities, or critical functionality issues, TETON ELECTRONICS may require you to install a software update in order to continue accessing or using the Services. Your continued use of the Services constitutes your consent to receive and install such updates.

Privacy & Data Use

Our Privacy Policy explains how we collect, store, and process your health-related information. By using the Services, you agree to our use of your data as outlined in the Privacy Policy.

Rights for Modification

TETON ELECTRONICS retains the right, in its sole discretion, to introduce new elements, features, or functionalities as part of or ancillary to the Services and any TETON ELECTRONICS Software, including changes that may alter the previous mode of operation of the Services. While TETON ELECTRONICS anticipates that such modifications will enhance the overall user experience, you acknowledge and agree that you may not always agree with or prefer such modifications.

TETON ELECTRONICS further reserves the right to impose limits on the nature or size of data storage available to you, your ability to access or share health-related information, or other related data, and to impose additional limitations or restrictions at any time, with or without prior notice.

In connection with any modification of the Services, TETON ELECTRONICS may automatically download and install software updates on your computers, mobile devices, or hardware units associated with the ECG Device, with the objective of improving, enhancing, repairing, or further developing the Services. TETON ELECTRONICS will endeavor, where reasonably practicable, to provide you with the option of whether or not to install a given update. However, in certain circumstances (e.g., security vulnerabilities, regulatory requirements, or critical performance issues), TETON ELECTRONICS may require you to install the update in order to continue accessing or using the Services.

By using the Services, you expressly agree to permit TETON ELECTRONICS to deliver such updates to you (and for you to receive them) as part of your continued use of the Services.

Changes to These Terms

TETON ELECTRONICS reserves the right, at its sole discretion, to amend, modify, or update these Terms of Use at any time. In the event of such changes, TETON ELECTRONICS may provide notice by posting the revised Terms on its official website, within the mobile application, or by sending a notification via electronic mail to the address associated with your account.

If you do not agree to the revised Terms, you must reject them and immediately discontinue your use of the Services. If you do not accept the changes, amendments, or modifications, you will no longer be permitted to use the Services.

Your continued use of the Services following any amendment or modification constitutes your full and binding acceptance of the revised Terms.

No changes, amendments, or modifications to these Terms shall be effective unless they are made by TETON ELECTRONICS in accordance with this section or are set forth in a written document signed by both you and an authorized representative of TETON ELECTRONICS.

Electronic communications

When you use services or send e-mails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or through the other services, such as our message center, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Dispute resolution

Mandatory arbitration of disputes. You and we agree that any dispute, claim or controversy arising out of or relating to these terms of use, the services, or the breach, termination, enforcement, interpretation or validity thereof or the use of the services (the “disputes”), including any disputes between you and the company parties, TETON ELECTRONICS’s licensors, or suppliers, will be resolved solely by binding, individual arbitration, and not in a class, representative or consolidated action or proceeding. Except that (1) you may seek to resolve a dispute in small claims court if it qualifies; and (2) we each retain the right to seek injunctive or other equitable relief from a court of competent jurisdiction to prevent (or enjoin) the infringement or misappropriation of our respective intellectual property rights. This arbitration clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of competent jurisdiction. For U.S. Disputes, “court of competent jurisdiction” means any federal or state court: (1) that has jurisdiction over the subject matter; and (2) that is located in Orange County, California.

The U.S. Federal arbitration act governs the interpretation and enforcement of these terms in the U.S. You waive the right to a trial by jury or to participate in a class action. This arbitration provision shall survive termination of these terms of use.

Opt-out. You retain the right to opt out of arbitration entirely and litigate any dispute otherwise subject to arbitration if you provide us with written notice of your desire to do so by regular mail sent to the attention of TETON ELECTRONICS’s customer service, located at 20045 Steven Creek Blvd, Suite 2C, Cupertino, California 95014, USA 30 days of when you first agree to these terms.

Initial dispute resolution and notification. You agree that before initiating any dispute or arbitration proceeding, we will attempt to negotiate an informal resolution of any dispute. To begin this process, before initiating any arbitration proceeding, you must send a notice of dispute (“notice”) by certified mail to TETON ELECTRONICS, 20045 Steven Creek Blvd, Suite 2C, Cupertino, California 95014, USA. In the notice, you must describe the nature and basis of the dispute and the relief you are seeking. If we are unable to resolve the dispute within 60 days after receipt of the notice, then you or we may initiate arbitration proceedings.

Arbitration rules. You and we mutually agree that any disputes shall be settled by binding arbitration before a single arbitrator. In the U.S., the arbitration shall be administered by JAMS (Judicial Arbitration and Mediation Services.) in accordance with the JAMS streamlined arbitration rules and procedures (the “JAMS streamlined arbitration rules”) in effect on the date the arbitration is filed, and will be governed by the JAMS policy on consumer arbitrations pursuant to pre-dispute clauses minimum standards of procedural fairness (the “JAMS minimum consumer standards”). The arbitrator can award any damages or relief on your individual claim that a court of law could, including individual injunctive relief and attorneys’ fees when available under the governing law. The arbitrator will also be empowered to determine the arbitrability of any claim. Any claim will be decided by an arbitrator, rather than by a judge or jury, and an arbitration award will be final and binding on you and us, without any right of appeal. Court review of an arbitration award will be very limited. With the exception of small claims matters as described below, you and we hereby waive the right to assert any claim in any court. As set out below, all arbitrations will be conducted on an individual basis, and there shall be no class or collective actions in arbitration. If JAMS fails or declines to conduct the arbitration for any reason, we will mutually select a different arbitration administrator. If we cannot agree, a court will appoint a different arbitration administrator. During the arbitration, both you and we may take one deposition of the opposing party, limited to 4 hours. Payment of all filing, administration and arbitrator fees will be governed by the jam’s rules.

Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

Class action waiver. You and we agree that each of us may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

Further, if the parties’ dispute is resolved through arbitration, neither JAMS nor the arbitrator may consolidate another person’s claims with your claims or otherwise preside over any form of a representative or class proceeding for any purpose.

Severability. If an arbitrator or court of competent jurisdiction decides that any part of this arbitration provision is invalid or unenforceable, the other parts of the provision will still apply.

Entire Agreement

These terms of use, together with TETON ELECTRONICS’s privacy policy, constitute the entire terms and condition between you and TETON ELECTRONICS in relation to your use of the services, and supersede all previous agreements in respect of your use of the services.

Waiver

Failure by either party to exercise or enforce any right conferred by this shall not be deemed to be a waiver of any such right nor act as a bar to exercise or enforce any other rights.

Notices

All notices required or permitted to be given under this Agreement must be in writing. TETON ELECTRONICS shall give any notice by email sent to the most recent email address, if any, provided by the intended recipient to TETON ELECTRONICS. You agree that any notice received from TETON ELECTRONICS electronically satisfies any legal requirement that such notice be in writing. You bear the sole responsibility of ensuring that your email address on file with TETON ELECTRONICS is accurate and current, and notice to you shall be deemed effective upon the sending by TETON ELECTRONICS of an email to that address. You shall give any notice to TETON ELECTRONICS by submitting said notice to us at info@tetonelectronics.com.

Contact Us

If you have any questions about our Terms of Use, please contact us at TETON ELECTRONICS. (info@tetonelectronics.com). If you have a question or complaint about the Services, you can contact us at our

California Office: TETON ELECTRONICS.: 20045 Steven Creek Blvd, Suite 2C, Cupertino, California 95014, USA
Bangladesh Office: Tropical Mollah tower, 5th floor, 15/1-4 Bir Uttam Rafiqul Islam Ave, Badda, Dhaka-1212, Bangladesh.

Email: info@tetonelectronics.com